Live Chat Software for eCommerce in UK
Selling products online is a lot more complicated than selling in-store. Even though the people you're selling to may not be in the same room, they feel a lot more distant than a store clerk. And while a store clerk can physically point out a product and answer your questions, a live chat app can only do the second half of that. So, which one is better? The winner is a combination of the two. Make sure you write good copy so that you're answering their questions with the copy, but then use a live chat software to show them the products and answer any questions they have. Let the live chat answers get people excited about your products and the copy will inform them about the benefits of buying from you. You'll be surprised at how responsive your customers will become to you!